Privacy policy
At CheezBox, accessible through CheezBox.store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, browse our products, place an order, or contact us.
Our store is powered by Shopify, which helps us operate our online store and provide our services.
1. Personal Information We Collect
Depending on how you interact with our store, we may collect the following information:
Contact information: Your name, email address, phone number, billing address, and shipping address.
Order information: Products you view, add to your cart, purchase, return, or exchange, along with your order history.
Payment information: Payment method, transaction details, and payment confirmation. Payments may be processed securely by third-party payment providers.
Account information: Your account details, preferences, and settings, where applicable.
Device information: Your IP address, browser type, device details, and network information.
Usage information: How you browse and interact with our website.
Communication information: Information you provide when contacting our customer support team.
2. How We Collect Information
We collect information through several methods:
Directly from you when you place an order, create an account, subscribe to updates, or contact us.
Automatically through cookies and similar technologies when you browse our website.
Through service providers that help us operate our store, process payments, deliver orders, and provide customer support.
Through third parties where permitted by applicable law.
3. How We Use Your Information
We may use your information to:
Process and fulfill orders.
Arrange shipping and delivery.
Process payments, refunds, returns, and exchanges.
Respond to customer inquiries and provide support.
Manage customer accounts and preferences.
Improve our website, products, and shopping experience.
Send order confirmations, shipping updates, and other service-related communications.
Send promotional emails or marketing communications where permitted by law.
Detect fraud, protect our website, and maintain security.
Comply with legal obligations and enforce our policies.
4. Cookies and Similar Technologies
CheezBox and its service providers may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and support advertising where applicable.
You can manage cookies through your browser settings and, where available, our website's cookie preferences. Disabling certain cookies may affect some website features.
5. How We Share Your Information
We may share relevant personal information with trusted third parties when necessary to operate our store and provide our services, including:
Shopify: To host and support our online store.
Payment providers: To process transactions securely.
Shipping and fulfillment providers: To deliver your orders.
Technology and analytics providers: To maintain, analyze, and improve our website.
Marketing partners: To support advertising and promotional activities where permitted by law.
Legal and regulatory authorities: When disclosure is required by law or necessary to protect our rights and the rights of others.
We do not share more information than is reasonably necessary for the relevant purpose, subject to applicable law.
6. International Data Transfers
Because CheezBox serves customers in different locations, your information may be processed or stored in countries other than your own.
Where required, we will use appropriate safeguards for international transfers of personal information in accordance with applicable data protection laws.
7. Data Retention and Security
We retain personal information for as long as reasonably necessary to fulfill orders, provide our services, maintain business records, resolve disputes, and comply with legal obligations.
We use reasonable measures to protect your information. However, no online transmission or storage system can be guaranteed to be completely secure.
8. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of certain personal information.
Request a copy of your information or its transfer to another provider, where applicable.
Opt out of promotional emails using the unsubscribe link provided.
Exercise applicable rights regarding targeted advertising or certain data sharing.
To exercise your rights, contact us using the details provided below. We may need to verify your identity before processing your request.
9. Children's Privacy
Our website is not intended for children who are not legally permitted to use online shopping services in their jurisdiction. We do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information to us unlawfully, please contact us so we can review the matter.
10. Third-Party Websites
Our website may contain links to third-party websites or services. These websites operate independently and may have their own privacy policies.
We encourage you to review their policies before providing personal information. CheezBox is not responsible for the privacy practices of third-party websites that we do not control.
11. Marketing Communications
If you subscribe to our newsletter or otherwise consent to receive marketing communications, we may send you updates about products, offers, and promotions.
You can unsubscribe at any time using the link included in our marketing emails. You may still receive essential messages relating to your orders or customer service.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, website features, or legal requirements.
Any updates will be published on this page with a revised "Last updated" date.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Store: CheezBox
Website: CheezBox.store
Email: cheezbox434@gmail.com
Phone: +92 308 5431434
Address: Lahore, Lahore 54000, Pakistan
We will review your inquiry and respond as appropriate under applicable law.